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The future online is personal, mobile and appified. What does that mean for RSA networking?

Steve Dale has posted a terrific set of slides which gives more context to his earlier thoughts, blogged here with an interview, that the future of online sharing will increasingly be mobile, personalised and through apps rather than just email, web pages etc. They are very relevant to our discussion about Next steps towards a networked RSA.

The slide are here: Future Trends In Social Media from Collabor8now Ltd

I've tried embedding them, but it doesn't work on this platform. Grrr.

I posted this comment on Steve's blog:

Excellent slides as ever, Steve! I’m doing some work on the future of Communities of Practice and their possible business models, and this is great context with sharp insights.
As you say the future looks personal, mobile and appified, with value being developed through personalisation, curation and the seeking/delivery of relevant information.
People expect data, information and interaction anywhere, anytime and on any device.
This challenges the older models of CoPs based on a specific platform. I’m looking at Ning-based CoPs, as one example.
Under this model the site managers might aggregate and curate content into the site, and aim to make it as usable as possible on variety of devices, with associated newsletters, tweets and other ways to connect off-site.
However, it looks as if the architecture of the online world is changing, and it is difficult to create enough value around these hubs unless … what?
Do CoPs have to offer a wider range of benefits offline as well as one, and specialised services? Will that only be feasible if they are associated with an institutional base?
Will we see the development of more across-network curators (social reporters as I would call them) … and if so, who pays?
And/or do we increasingly have to create and manage our own networks and communities? And what range of personal knowledge management skills does that require?
So – is the tough question where next for curation and collaboration? (I know you have some good stuff on that too:-)

Steve kindly responded:

many thanks for the feedback. It sounds like you’re involving in some fairly leading-edge stuff, but your insight does you credit. If I could pick out two key points from your comments, which I think crystalise the emerging trends with collaborative technologies:

1. The future looks personal, mobile and appified, with value being developed through personalisation, curation and the seeking/delivery of relevant information.
2. People expect data, information and interaction anywhere, anytime and on any device.

Any product or service that is not being developed or designed for mobile devices (smartphones, tablets etc.) is doomed to fail. Content is of course critical, but with the amount of information doubling with increasing frequency (ie. exponential) the search for value and relevance will be the key priorities for users. Products that can deliver personalised content will gain traction, and – as you say – the role of the cross-network digital curator will become increasingly relevant. That’s where I see the next major area of skill development. We’ve passed the point where anybody can be a publisher, but (most of us) haven’t yet learnt the skills of how to produce good content. The age of the social reporter is now upon us – go forth and educate!

I can’t answer all of your questions (maybe they were rhetorical?) but I’ll just agree with your last point “where next for curation and collaboration?”. I think that you could probably help shape that agenda!

The work that I mentioned is for an organisation that runs a Community of Practice on a Ning-based site like this one, and is interested in collaborating with others facing similar challenges.

Steve is one of the UK's leading experts on communities of practice, designing an early platform for local government, and the more recent Knowledge Hub.

RSA can be testbed many of these issues. We'll hear more soon, I think, from council members and others on how to take forward the issues we've been discussing here.

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Replies to This Discussion

Thanks for re-posting this David. I thought I'd have a go at embedding the slides to save another click over to Slideshare :-) Of course I can't be sure this is going to work until I commit this response.

Great post David and I couldn't agree more. I think that in highlighting Stephen's slide deck you have encapsulated the issues perfectly. The increasing role of curation is an interesting one, particularly because in embodies  all sorts of other facets such as editorial choice and trust. Therefore I'm going to disagree with you on whether the role of curator is compatible with the role of social reporter. I'll throw it open as a question to the other regular contributors to this space. It's an important distinction because I see Social Reporters as observers and, if Ofcom is to be believed, they haven't as yet captured the trust that a respected editor might. which begs the question: who curates? One answer might be "let the market decide" as successful curation will attract while the opposite would be true. Let's see what others think; remember, comment is free.

First, may I welcome Steve Dale here. I've known Steve for a few years, and collaborated on a few occasions, and he is not only highly knowledgable but also understandable! His expertise within the Fellowship would be invaluable ... if we could show the value in participating. I'm saying RSA is a great testbed ....
And thanks Paul. I see social reporters as active curators and network builders. Here's how we shared ideas with community enablers http://socialreporter.com/?p=2271 and ran explorations http://socialreporters.net/?page_id=552
However, names aren't important. As we both agree, curating is one of the key ways to create value. Just providing online space isn't enough.

There could well be a distinction between "social reporters" and "digital curators", and maybe we should also add "social rapporteurs" into the mix as well. But I'm coming in late on these discussions and therefore not too clear how important it is to make these distinctions in the context of the RSA network. Personally, I think you'll have all three, and they could even be the same person, dependent on context. My own experience as a fairly amateur digital curator (see Social Web) picks up on the point made by David about creating value. A good curator will know their audience and appreciate that these days most people are information rich but time poor. They will collect, comment and edit material from many different sources, picking out the key aspects and adding insight where possible, knowing what will be of most relevance to their audience. Maybe one of the key differences is that for social networks, curators don't choose their audience, i.e. the audience decide whether or not to follow the curator. For a closed/private network, you need to have the trust and authority from the audience to perform this role - curator, social reporter or whatever label you want to give it.

Let's see where this thread goes. :-)

Thanks David and Steve. The slides look very similar to those Steve used when I saw him give an excellent talk at the NetIKX seminar on the future of Social Networks in January. I think the point humorously made on slide 19 about the credibility of sources is very important. As part of his day job I curate authoritative online reference information and we are aware we need to make this more interactive in response to the web2.0 world, however this is a fine balancing act. For the RSA this is complicated by the need for the RSA to communicate and interact with both the fellowship and the wider world as part of its mission. This however is my observation, there isn't a straightforward answer, any solution will I suspect will be complex and nuanced.

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Review of RSA Fellowship nings, social networks

Over the next few months the RSAde Group will be consolidating regional social networks and nings. 

The aim will be to improve connectivity for Fellows, improve communication and reduce fragmentation. 

If you would like further information on these changes please contact the RSAde team via the Digital Engagement group on this network. 

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Guide to RSA online communities

Created by Matthew Kálmán Mezey Dec 6, 2011 at 11:03am. Last updated by Matthew Kálmán Mezey Jun 22, 2012.

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