I think it is fair to say that the majority of the general public believe that 'no-one tells you what you are entitled to' and that 'the benefits and tax credits system is too complex'.
Benefits and tax credits are a really important aspect of the welfare system. Benefits and Tax Credits are there to support people financially in a range of situations and circumstances, including low income wages, caring for someone, disability, ill health which affects the ability to work, jobseeking, having dependent children, needing help to pay rent/mortgage/council tax, maternity etc. Benefits and tax credits payments exceed £100 billion EVERY YEAR; making up over a quarter of Govt expenditure.
Because of the complex nature of our lives and our situations, we've ended up with a pretty complex system and it has become the norm and accepted that people to struggle to understand the system. I don't think we should accept this any more so I have set out to create a bespoke, branded service which CAN tell people what they are entitled to.
I believe that there is a sustainable solution to the difficulties people face when trying to make sense of the benefits and tax credits system. It is called 'personalised advice' and this is at the heart of what I have created with IncomeMAX.
The solution is so simple - if you need to know what your entilement is, how your benefits are worked out, how a change of circumstances might affect your entitlement, how you might come off benefits and move into work, you talk to a trained expert that understands the system and can help you make sense of it all. This advice is delivered through a branded, sole purpose service which you can trust to help you make sense of it all.
That is exactly what we've created with IncomeMAX.
Another unique aspect of IncomeMAX is our funding. We are a CIC and have been set up as a business. We work with local authorities, businesses, charities, banks and building societies, social enterprises and utility companies for example, any organisation that works with customer's that need the IncomeMAX service. Organisations then commission IncomeMAX to provide this service for their customers.
We've got loads of other developments, including an 'EmploymentMAX' service and we've just launched the UK's first benefits and tax credits iPhone app. It is called iBenefits and is available in the iTunes app store!
If your organisation works with customers that could benefit from being able to use the IncomeMAX service do get in touch to see how we can help. firstname.lastname@example.org